Send Us Feedback

We are constantly striving to improve our customer service and products whilst maintaining consistent high levels of customer satisfaction. In order to monitor our performance, our best source of feedback is you.

We would be most grateful if you could spare a few minutes to complete the form below. We welcome any comments or suggestions you may have whether positive or negative. We hope to use this information to provide you with better products and service in the future.

Please indicate your level of satisfaction with Hiden products & services below:
(5 = very satisfied, 1 = very dissatisfied) or leave unmarked if not applicable.

Service / Repair

Quality of service provided  1 2 3 4 5
Quality of work done  1 2 3 4 5
Repair costs  1 2 3 4 5
Overall Experience  1 2 3 4 5
Comments

Technical Support

E-mail/Phone  1 2 3 4 5
In Person  1 2 3 4 5
Documentation/Manuals  1 2 3 4 5
Comments

Hardware

Reliability  1 2 3 4 5
Versatility  1 2 3 4 5
Quality  1 2 3 4 5
Comments

Software

Functionality  1 2 3 4 5
User Friendliness  1 2 3 4 5
Overall Satisfaction  1 2 3 4 5
Comments

General

Overall satisfaction with Hiden Analytical products and services  1 2 3 4 5
Comments

Your Details (Optional)

Name
Company
Email
Contact Number

Please leave this field empty.

Are you happy for us to contact you regarding your feedback?  Yes No
Would you like to join our mailing list?  Yes No
Would you like us to send you a calendar or wall planner?  Yes No

Thank you for taking the time to complete our Customer Feedback Form