Phone: +44 1925 445 225
Fax: +44 1925 416 518

Click here to Contact us through our Online Contact Form.

Click here to view our item lists.

These tables provide a listing of the current, relatively small, selection of most commonly requested items from our full parts/spares catalog.

Note: In order to provide you with a quote for parts/spares we will require either your instrument serial number or works reference number.

Click here to view Contact Details for Hiden Analytical.

To purchase an upgrade to the Hiden Software Suite Professional Edition please contact us.

Users of the Hiden Software Software Suite Professional Edition (DVD v7.xx) which includes MASsoft 7 Professional click here to download the latest version. 

Users of the Hiden Software Software Suite Professional Edition (CD v4.xx) which includes MASsoft Professional v6 click here to download the latest version. 

Users of the Hiden Software Software Suite Standard Edition (CD v3.xx) which includes MASsoft 5.xx click here to download the latest version.

Click here to download the Hiden Analytical - HAL Interface Unit device driver.

Click here to download the Silicon Laboratories CP210x USB to UART Bridge device driver.

Click here to download free LabVIEW drivers for your mass spectrometer.

 Click here to download the Quick Start Software Guide.

Click here to download the Network Advisor Utility which can help with setting up TCP/IP communication to your instrument.

Information covering some specific issues relating to health and safety and origin of equipment, and which may be required (by Hiden and/or the Authorities) before goods are shipped for repair or replacement.

Click here to view instructions for Returning Items to Hiden Analytical for EU Customers (including the UK).

Click here to view instructions for Returning Items to Hiden Analytical for Non-EU Customers.

 Click here to download the Contamination Status of Returns form. 

Preparing goods for shipping.

How NOT to prepare goods for shipping.