Local Support

SupportYour Local Support Centre

The recommended first contact for any questions about operation of your Hiden equipment is to send an email to: service@hiden.co.uk

Please include the WR number of your system in your email. Response to your application support questions and service emails is typically much less than one working day.

Phone Contact

Alternatively if you prefer to speak with us, please phone. At Hiden we do not use call centres, and typically you will be able to make direct personal contact with an experienced engineer to discuss any issues relating to your Hiden equipment.

Hiden Analytical | Warrington, UK +44 (0) 1925 445225
Hiden Analytical | Livonia, MI, USA [1] 734 542 6666
Hiden Analytical | La Jolla, CA, USA [1] 415 710 5069
Hiden Analytical | Naples, FL, USA [1] 734 716 2845
Hiden Analytical | Germany +49 (0)88 57 69301
Hiden Analytical | France +33 (0)6 11 81 22 87
Beijing Extratech Analytical Ltd | Beijing, China 0086 135 0123 8067
Beijing Extratech Analytical Ltd | Shanghai, China 0086 185 1633 7279
Innovation Science | Kawasaki, Kanagawa, Japan +81 (0)44 982 3152
Intech Analytics | Saint-Petersburg, Russia +7 (800) 200 24 80

To avoid disappointment please be aware of the local time zone and public holidays at the location of your Hiden contact.