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Technical Support

If you have concerns regarding the performance of your Hiden system, we can review data files and provide instrument tuning tips to optimise your system performance. Hiden Analytical mass spectrometers can be operated by our service department over the internet, enabling our service engineers to take control of your Hiden system, and make tuning function adjustments on-line in real time. We also offer worldwide site visits, customer support and consultancy services.

Send Us a Message

Please include the WR number of your system in your email. We will respond to your e-mail request in 24-48 hours.



Monday – Friday